Privacy Policy

1. Introduction

Denza East Auckland (“we”, “us”, “our”) is committed to safeguarding your personal information in accordance with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us, visit our dealership, or use our website (www.denzaeastauckland.nz). We operate under Harmony New Energy Auto Service (Auckland) Pty Limited, NZBN 9429053131522, a registered New Zealand company.

2. Personal Information We Collect

– Name, address, and contact details
– Email address and phone number
– Driver licence details (for test drives)
– Enquiry information, vehicle preferences, and communication records
– Details related to vehicle purchases, service bookings, and finance enquiries
– Online form submissions, website analytics, and cookies (where applicable)

3. How We Collect Personal Information

– Contact by phone, email, or website
– Online enquiry or booking forms
– Dealership visits or test drive participation
– Social media interactions
– Engagement with Denza NZ digital platforms
We may also receive information from authorised distributors, finance partners, or service providers.

4. Why We Collect Your Information

– Responding to enquiries
– Processing test drives, sales, service bookings, finance applications
– Providing customer support and updates
– Improving website and customer experience
– Sending promotional information (if opted in)
– Complying with legal obligations

5. Disclosure of Personal Information

– Denza New Zealand and authorised distributors
– Automotive service and finance partners
– IT, CRM, and digital platform providers
– Government or regulatory authorities when required
We do not sell personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Information may be stored digitally by us or through secure third‑party hosting providers such as my-host.au.

7. Access and Correction

You may request access to or correction of your personal information at any time.

8. Data Retention

We retain information only as long as necessary to fulfil its purpose or as required by New Zealand law.

9. Updates to This Policy

Updates may occur periodically. The latest version will be available on our website.

10. Contact Us

Denza East Auckland
166 Harris Road, East Tāmaki, Auckland 2013
General Enquiries: info@denzaeastauckland.com.nz